Frequently Asked Questions

How do I sign up for 11Miles?

What types of vehicles can I rent on 11Miles?

Is there a minimum age requirement to rent a vehicle?

What insurance is included with my rental?

Can I modify or cancel my reservation?

How do I pay for my rental?

What happens if the car is damaged during my rental?

How do I communicate with the car owner or renter?

Are there any mileage limits?

How do I pick up and return the vehicle?

How are reviews and ratings handled?

Can I rent a car for long-term use?

How can I contact 11Miles customer support?

Can I rent a car outside of my city?

What should I do if I lose a car key?

Can I rent a car for a special event or occasion?

What if I need roadside assistance?

How do I list my car for rent?

Does 11Miles offer freight and cargo services?

Do I need insurance?